Support

P.C. Dictation Systems:  Remote Support powered by Bomgar .  The appliance is local at our private location in British Columbia Canada.  Bomgar is designed to make remote support secure. ... Bomgar works through firewall without VPN tunneling, so your perimeter security can remain intact. All session traffic is encrypted, and Bomgar logs and records each remote session for a detailed audit trail.

"Remote desktop is a program or an operating system feature that allows a user to connect to a computer in another location, see that computer's desktop and interact with it as if it were local"

Please contact us by phone, email or simply click the link above to initiate a support session

Please review out Terms and Conditions  of remote support

by pc_admin / January 7, 2021

SpeechLive app set up

by pc_admin / November 14, 2019

Updates

  Click the link below to locate the update from external source: ODMS R7 Software ODMS R6 Software Olympus Firmware...

Read more
by pc_admin / November 14, 2019

Foot control not working

If you are experiencing an issue where you can't operate any of the pedals on the foot control then please...

Read more
by pc_admin / November 14, 2019

Dictations playing through the wrong speakers

If you are experiencing an issue with dictations playing through the wrong speakers then please follow the below.    ...

Read more
by pc_admin / November 14, 2019

Can’t hear the dictation

If you are experiencing issues with not being able to hear the dictations in the software, then we would recommend...

Read more
by pc_admin / November 14, 2019

Configuring the DS-9500 to use a WiFi network

This section goes through configuring the recorder to connect to your wireless network using the Dictation Module. Play Open the...

Read more