P.C. Dictation Systems: Remote Support powered by Bomgar . The appliance is local at our private location in British Columbia Canada. Bomgar is designed to make remote support secure. ... Bomgar works through firewall without VPN tunneling, so your perimeter security can remain intact. All session traffic is encrypted, and Bomgar logs and records each remote session for a detailed audit trail.
"Remote desktop is a program or an operating system feature that allows a user to connect to a computer in another location, see that computer's desktop and interact with it as if it were local"
Please contact us by phone, email or simply click the link above to initiate a support session
Please review out Terms and Conditions of remote support
Foot control not working
If you are experiencing an issue where you can't operate any of the pedals on the foot control then please...
Read moreDictations playing through the wrong speakers
If you are experiencing an issue with dictations playing through the wrong speakers then please follow the below. ...
Read moreCan’t hear the dictation
If you are experiencing issues with not being able to hear the dictations in the software, then we would recommend...
Read moreConfiguring the DS-9500 to use a WiFi network
This section goes through configuring the recorder to connect to your wireless network using the Dictation Module. Play Open the...
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